services overview

Our services are designed to help you keep your business running smoothly.

We can help you give a speedier and more efficient service to your customers. You can call on our services whenever you need them and we can tailor them to meet your requirements. Our services take care of the little details, so you can concentrate on growing your business.

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Our Pricing Structure

We charge very simply by the time spent undertaking client work plus any expenses. Therefore, You only pay for what you need. Our current hourly rate is €20 per hour. While there is no ongoing obligation to engage our services for a set amount of time and no minimum spend, we have put together some call answering packages and some administration packages which we think will make your life a lot easier.

 

 

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The Virtual Office is powered by highly sophisticated technology that opens up countless business opportunities and solutions.

We can sit invisibly behind your business, or between you and your customer.

From a remote location, we offer all the benefits of having an-on-site Personal Assistant at a fraction of the cost.

Available Services

Telephone Answering / Customer Services

The Virtual Office offers you a professional PA to answer your calls, who will give your customer the impression that we are based in your office.

We answer your calls in your business name and take detailed messages on your behalf. We then relay those messages to you by e-mail, text or fax at the end of each day, or whenever suits you.

Our Technology enables us to transfer calls to your mobile or alternative landline, so you won’t miss out on the calls that are vital to your business success.

We can announce your calls to you and if you don’t want to accept the call, we’ll take a message. We can also work to previously agreed scripts, so that we can screen the telephone calls before transferring them to you. Our process is seamless and will project a highly professional image of your company to your current and future customers.

Administration

If you're like the majority of small to medium sized business owners, you're overwhelmed with the amount of paper work you have to do in a day. When you stop to see just exactly where your day has gone, you realise that most of your time has been spent on non-billable, administrative tasks. Important? Yes. But revenue generating? Definitely not.

At the Virtual Office we take over your paperwork, whether its invoicing, sending statements or just responding to every day post which alows you to concentrate on the important work like making sure your customers are looked after, and growing your business.

Web Design

Our Web Development service was founded in 2008 to meet the growing needs for websites in the small to medium enterprise (SME) sector. Our aim from the very beginning is to cultivate close relationships with our clients over the long-term.

Our philosophy is that, you the customer is king! We are highly skilled in our field and it is our responsibility to educate, to steer you through the minefield that is the Internet, so that your needs are met in the most effective and cost-efficient manner.
Ezine Creation/Management

Email marketing helps you keep customers and prospects coming back—by using attractive, professional-looking email communications to stay in regular touch with them and build strong customer relationships. It's better and more effective than regular email.

At The Virtual Office we design and manage all aspects of your email marketing ezines, from design to distribution including managing your contact database. You can supply us with your own content or we can provide content for you freeing you up to conentrate on other things.

Telemarketing

As a small business, you may need someone to handle your calls, make sales calls for you, schedule your appointments or generate sales leads for your sales team. Our Small Business Telemarketing services are tailored for the small business, startup business or any size business with a smaller telemarketing budget.

Using our Outbound Telemarketing service, we can design a small scale telemarketing program suited to your specific needs and budget, including:

Lead Generation

Telemarketing Sales

Customer Satisfaction Surveys

Customer Retention Surveys

Lead Qualification

Appointment Setting

Business Start Up Package

If you’re starting a business, being burdened with high office-administration costs is the last thing you need. That’s why we’ve designed a special Business Start Up package, to help you run a stress-free, cost-effective office.

We understand the integral role that professional customer services play in developing beneficial business relationships with your clients, and our aim is to help you achieve and surpass your company image to those clients, leaving you free to focus your skills where they generate business.

As part of this special rate service you will recieve your own business telephone number which will be answered in your own company's name. You will also recieve access to our administrative services and you can choose from our extensive list, those services that will be more beneficial to your particular business needs.

Credit Management / Debt Recovery

Outstanding invoices can bring a business down, as well as destroying relationships and trust. The time they take to chase can represent more than the value of the debt, while the frustration and irritation involved can send stress levels soaring.

If you are like most business owners and managers that we speak to; you are spending too much time trying to keep on top of your paperwork and bookkeeping that you don't get much time to run your company and actually make money.

Well, help is at hand and only a phone call away because we specialise in getting businesses like yours completely up to date with accounts and paperwork and then keeping it that way with the minimum of fuss. This service could also save you a fortune in accountant's bills because most of the leg work has already been done.

Diary / Calendar Management

Managing your working day is crucial in business and having an efficient system can make all the difference to your success. We all have frustrating experiences of delays because we can’t get through to make an appointment. When it is your business that can mean lost revenue.

That’s why The Virtual Office offers an online diary management service to schedule your meetings and appointments. It is a useful additional service we can provide, so while you are busy in meetings or with clients, we can be taking calls and booking appointments for you as well. Our personal, friendly approach can really make an impact and promote a professional experience with your business contacts right from the start.

Your own online calendar can be viewed in real time online or you can call us to speak to us about it. You’ll quickly find we become a vital part of your business.

Global Customers Expanding into Ireland

With a young, well educated population and an excellent business and communications infrastructure, Ireland has become one of the world’s leading places to do business. At The Virtual Office we are proud to have Partnered with Company Formations Ireland to make the process of your expansion into Ireland as simple as possible. Our service is ideal for businesses or individuals looking to expand or relocate into Ireland, without the additional costs.

We will take you through each process from start to finish, and taylor a package to suit your individual needs. We will be there to support your business for whatever you need to make the transition simple and hassle free.

Global Clients

Our service is ideal for businesses or individuals looking to expand their business into Ireland, without the additional costs.

our partners

Partnerships are built on trust. At The Virtual Office we have formed strong collaborations with a number of companies to strengthen our services.

contact us

Contact us today to see how we can help your business.